MRO Computers

I went in to have my chrome book looked at and after a few questions, the owner, Mike, made a recommendation to try and get my important documents back without having to pay for computer service. He didn't try and sell me anything and was …

Wonderful! If you need any computer services at all, this is the place to come. Mike has taken such good care of us, fixed all our issues, and worked around our crazy schedules. MRO provides exceptional honest and fair service, and fantastic customer care.

Very knowledgeable staff. Brought in an older device and we did a cursory assessment determined the issue and didn't charge me..
I mentioned other projects that I was interested in and we just chatted about …

I was devastated before bringing my flash drive in to MRO. Dave and Mike assisted me throughout the entire process. Both, Mike and Dave were very adamant about recovering the data from my flash drive. The turn around time was very quick …

MRO's reliability and reasonable pricing have made them invaluable to me for the many years that MRO has been providing and servicing my computers. As a small business owner, downtime means no income. I know I can rely on them to …

I went there actually to get help with astrophotography since we had a solar eclipse coming. Mike was able to get the proper equipment for me and the results are incredible great wealth of knowledge very pleasant to work with and delivered …

I’ll definitely be coming here again if I need help with my pc :) I brought my gaming pc here because it had stopped working out of nowhere. I got to meet such a nice man his name was Michael ! He’s so understanding and talked me through …

My laptop screen had been broken for 2 years and I had taken it to a few different computer shops before finally finding MRO Computers. Michael, the owner, took one look at my laptop and told me he could fix it with a ballpark estimate that …

I went into MRO to get my old data transferred to my new computer today and I met the owner Mike and he was so knowledgeable and he was telling me things about the computer i had no idea about. Mike told me he was gonna give me a call on …

The owner and the staff are all super nice. Michael had no problem breaking all the tech-talk down so that I could understand. Becky is amazing and sweet. I will definitely use this facility for any of my tech issues with laptops or …

Michael and staff made fixing my PC such an easy experience.

I had a rig that just would not power on. They were fast, affordable, and super …

Mike's professionalism and dedication really shone through when I brought my Gaming PC to him for diagnosis. He took the time to listen to my concerns and offered clear insights into the underlying issue, which turned out to be related to …

I been a member of the MRO Computer Remote Management Monthly (RMM) service since Jan of 2023. I'd best be described as computer illiterate. In May of 2023, I got a job that required me to use my computer on a more regular basis. A work …

Staff was friendly and well knowledgeable. I build my own computers but ran into trouble and these guys were able to help me out with no issues. Very communicative! 5/5

The employees at MRO exceeded my expectations in every way! Not only were they super inviting, patient, and understanding they put me at extreme ease knowing I was in good hands. Having a lot of priceless things on your computer can make …

Mike and staff at MRO computers helped us troubleshoot a difficult situation with a new system we purchased. They were very thorough and after many different approaches, we were finally able to get a resolve. Thank you again to Mike and his team for getting us up and running on our new computer system.

My laptop screen and hinge for the lid broke, I use my laptop daily so I stopped by MRO to see if they could fix it. The owner, Michael, was super kind! I showed him what happened right away and he took a look at my laptop. He told me that …

One word; OUTSTANDING. I have never in my life gone somewhere where the owner was as helpful and compassionate as he is. I had a terrible situation and needed my laptop for work. The accommodations he made for me were mind blowing. He also …

I had brought my gaming PC there back in January since it would sometimes turn off out of nowhere. It was very difficult to duplicate the issue since it sometimes occurred once every 3-7 days when using it the full day. David was the main …

My computer stopped connecting to the internet about a year ago. After several attempts to fix it myself using Google to research solutions, I gave up and set that computer aside. Today I decided to take it to MRO Computers and within 5 …

If you're looking to support a local business with actual professionals that produce top-notch results, this is the place. I'm ONLY coming here with any future computer problems. …

Mike and the team did a great job cloning from one laptop to another and updating and grading my PC. Very professional team! Bring all your equipment here for updates and repairs, they will take care of you.

Went down today because of a really bad stripped screw on my motherboard. I was in and out in about 10 minutes. Staff was really nice and helpful throughout the visit. Definitely number 1 on my list if I have anymore pc issues.?? …

Loved these guys, Super Patient. I come from a military family and have always been taught by other veterans how respectable they are and how much respect they give. This store is genuinely another representation of it. Love the navy

MRO computers is genuinely a good place to go to when you managed to do something incredibly stupid to your electronics. This is the second time I've visited and they surprisingly only took a day to pull all my data and get my computer …

MRO computers is a very respectable and honorable business. I came in looking for suggestions on a computer and left with a system that suited my needs and with better specs then what I had paid for. They truly care about their customers and I highly reccomend them to anyone looking for assistance.

My experience with the professionals at MRO is outstanding. They listened to my needs and designed a computer with high-end components that exceeded my expectations and will be upgradable for many years. While many big-box store computers …

Amazing experience with staff. Mr. Barnes helped me order a charger with next day delivery. And also took time to explain how to keep my computer clean and “healthy”. I would 100% recommend going to MRO computers! They are very knowledgeable and are eager to help.

The staff at MRO are first rate. I just had a miracle on 41st kind of experience. Instead of trying to sell me something I did not need, David helped me choose the right part for the easy repair. The location may be a little hard to find …

The best computer repairs I have ever received. They took the time to fully tackle my issues and explain them to me, I felt smarter for having gone there as opposed to feeling talked down to. Definitely my go to place for any future computer repairs.

This was the third shop I brought my PC to, but it should’ve been the first! They easily figured out what was wrong with my PC when others couldn’t. They repaired it super fast, but were very thorough. Will definitely be recommending this place to all my family and friends!

I've known Mike and his team since 2002 when I purchased my first custom built system. I have purchased four systems from Mike over the years and have never had any issues. I know that if I would have had any issues, Mike would stand …

Having had my old computer repaired by them which served me well for years when it came time to get a new windows 11 compatible computer I chose them to build a custom computer for me. Wish I could give them more than 5 stars because of …

I had an outstanding experience at MRO COMPUTERS. Mike, the owner, was at the front desk when I came in needing a box for my large tower desktop. Without hesitation, he searched through his boxes and found one that fit perfectly. It’s …

Want to do business with someone who has old fashioned values? You remember-honesty, communication, transparency, fairness, understands that time is of the essence, is kind and returns phone calls? I had an excellent experience with MRO …

I called Mike looking for help for my dad as he learned his new computer. MRO's Remote Monitoring & Management service is perfect for your training, troubleshooting & preventative maintenance needs. Mike was SO helpful - he took time to …

Several weeks ago, my computer's OS crashed, because I had waited too long to upgrade my hardware. …

Genuinely a really helpful place. Took a look at my pc for free and did his best to try and fix my graphics card problem. Issue turned out to be a motherboard problem which We couldn't realky fix. 5 stars for great service and help!

It has taken me a couple of days to write this review because I was trying to find the perfect words to describe how wonderful Mr. Mike and his business is. I cannot find the right words because nothing will hold a candle to Mr. Mike's …

Mike and his team were extremely kind, efficient, and communicative when I brought my PC in after an AIO cooling system failure. With my rig being over 10 years old, I wasn't hopeful of my chances of finding a reasonably priced replacement …

I brought my laptop in to get fixed and spoke to Micheal the owner, he was very honest with me and gave me detailed pricing as to how much it would cost if I were to get it fixed. He expressed that they could fix it for me if I choose to do …

I took a shot with MRO Computers, and I was not disappointed! The owner was very professional and at the same time quite personable. He listened intently as I described the symptoms and issues and was up front with the pricing and projected …

The hinge on my laptop screen broke and they were able to get the new part and fix it in less than a week. They were professional, courteous, and provided a good service. Thanks to MRO for extending the life of my laptop!

My OS drive decided it had lived long enough and Mike was very helpful! Got me in and out within 3 days with a fresh install of windows, saved me from buying a whole new system! Mike also went above and beyond when he asked where I had …

Spilled coffee on my laptop and was hoping to be able to get it fixed. Unfortunately, it is irreparable. Michael took the time to help me look up warranties and brainstorm economical ways to replace it. He was friendly and very knowledgeable and genuinely wanted to help. I'll definitely be back for future computer needs.

I visited MRO computers recently to get my computer cleaned.
The services was friendly and quick. They had me out with my computer the same day. The inside and the outside looked spotless. The pricing is also extremely affordable and I will definitely be returning for other electronic needs.

I have been coming to MRO since 2005 when I relocated to VA. I googled computer repairs and MRO popped up. Mike and his employees have been keeping my compute running like a top. Mike and his employees go the extra mile to assure that my …

I am an avid photographer and before cloud storage, I kept different Mac Photo Libraries on different external hard drives thinking that would be a good way to keep them safe. Recently, I went to upload my photos to the cloud and could not …

I needed a screw to install an M.2. They provided me with 3 screws for free. The staff was incredibly welcoming and went out of their way to help me even though I didn't make a purchase. Highly recommend this place and will visit again in the future.

Came in to sell some old PC parts I had but found out they don’t buy used parts due to warranty risk which is understandable. They do however sell pre-built systems and repairs. Even though I couldn’t sell my used parts, Michael helped me …

Extremely customer-focused and helpful! Michael offered free advice for troubleshooting and repairing my own laptop and was extremely technically proficient and friendly. 11/10 would recommend bringing your devices here.

Excellent service! My computer was repaired ahead of schedule and returned in perfect condition. The team was professional and efficient. Highly recommend for anyone in need of quick and reliable computer repairs!

The whole entire staff was friendly and helpful … I got my computer screen fixed and it was a fast turn around timeframe as well ! For sure beyond satisfied !!

I had a broken remote for our 20 year old Sleep Comfort Bed. I tried to order a new remote from Sleep Comfort. They told me they don't make that type of remote anymore. I would have to buy a new remote that comes with a new air pump for …

Michael is always so kind and helpful! I actually am paying for my tech support RIGHT NOW by giving this review ? had a link sent by a professor end up being scam (somehow) and it tried to hack us lol but Michael helped us fix it in literally less than 5 minutes! We love Michael …

Great people. I took my computer in after I did everything I knew to do after it would not startup. Nothing I did worked, replace CMOS battery, reseat cards and CPU. Nothing worked. Mike saw me come in with my heavy computer and kindly …

MRO Computers did a great job fixing my computer at a fair rate. After telling the owner Mike on the phone what seemed to be wrong with the computer, he gave me a very accurate amount as to what it would cost. No shock, or hidden costs! …

After checking reviews to get my CPU fixed, I ended going with MRO, I don't regret it the cost was great , work was fast and friendly staff. My computer works better than ever and they gave me only what I needed and didn't take advantage of my lack of CPU skills. Thanks for being honest and fair.

I've been going to MRO for about 20 years after a friend's recommendation and I've always gotten a good deal with excellent service. All of their staff is not just knowledgeable but good at customer service, which is sometimes a rare …

The owner of this store is very good towards veterans and first responders. When I told him I was looking for a new computer and that I had been accepted into the VA Fire Academy, instead of trying to sell me a computer himself or order …

My Alienware laptop wouldn't stay powered up for more than a few moments. I use it for everything and hadn't backed it up in quite a while. I was not hopeful I'd get my data back. …

Mro is great! We own a small business and has been very helpful for our technical needs …

I was having issues with getting my Bios firmware updated. I tried for months to fix it myself. then decided to take it in for some help and within the hour they had it fixed. Great service. Everyone was friendly/knowledgeable. They did it …

My daughter had came home for her fall break from college. She had broken a hinge on her HP laptop. With only a few days before she had to return I was in the search for a reputable computer repair shop. After visiting three places that …

The customer service here is INCREDIBLE! I was freaking about my laptop completely shutting down. All three of the guys (Mike, Michael and one other young man) were super accommodating. They got my computer up and running and completely …

I had an exceptional experience with MRO Computers in Chesapeake! I gave them a call, and right away, Michael and Becky made me feel welcome with their professionalism and expertise. Both of them are incredibly knowledgeable and took the …

5 Stars, I will be recommending to all of my friends. Mike takes care of his customers, he doesn't go out of his way to up charge you, and is very military friendly. After my last move, my pc failed to connect to any monitor, I went to …

Have been looking for a pair of quality binoculars for while. Even though MRO no longer carries them, Mike was will to share some of his years of knowledge guiding me to make a decision as to what type and kind to buy. He was super helpful and very informative. We all need to support local businesses!!! Give Mike a call

Exceptionally friendly and honest service. I've been here three times with a variety of problems and they were able to help diagnose and find a solution to them every time.

I’ve been using MRO services for many years and wanted to write this review to show my appreciation for their honesty, great service and fair pricing. First, I’m a fairly savvy computer operator and understand the basics and some advance …