📈 AI Insights
Trust Score
Analyzed Reviews
😊 Positive: 95
😐 Neutral: 5
😠 Negative: 0
About Miles IT
Miles IT is a managed IT service provider based in Cincinnati, Ohio, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating Miles IT should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
Customers consistently praise Striven and Miles IT for exceptional service quality, responsiveness, and technical expertise. Striven's business software is highlighted for its powerful features, user-friendly interface, and continuous improvements, significantly enhancing CRM, project management, and accounting processes. Miles IT is recognized for its professionalism, quick problem-solving, and excellent customer support, with staff being courteous and highly knowledgeable. Clients appreciate the personalized attention, patience, and efficient handling of issues, contributing to a positive overall customer experience. Pricing is not explicitly mentioned but implied value through service quality and support. Both providers are recommended for businesses seeking reliable IT and software solutions with outstanding customer service and expert guidance.
Our Analysis of Miles IT
Based on available data, customer reviews, and service offerings, Miles IT appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Cincinnati often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Cincinnati for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
Miles IT is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Cincinnati.
How to Choose Between Miles IT and Other MSPs
When comparing Miles IT with other providers in Cincinnati, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about Miles IT
Miles IT provides Managed IT Services, IT Consulting, .
Miles IT is based in Cincinnati, Ohio.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Cincinnati typically depends on the size of your business, number of users, and level of support required. While exact pricing for Miles IT may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 20
James was able to problem solve all the issues I had with the new service.
Miles IT is our new IT support provider. My one and only data point is very positive. I described my problem. Miles IT reached out to clarify a couple of things over the phone, took over my screen to verify a couple of things, and gave me …
Striven is a powerful business software solution. But the service is the icing on the cake. Everyone we have worked with has been patient, on time, accessible, knowledgeable and friendly. We enjoy working with them and consider them part of our Team.
Striven is at the Heart of how our company works. We are building a CRM, Customer Service, Project Management service for our customers. With in and out facing Dashboards the meetings are efficient and kept to a minimum. How do you beat that?
IT professional was helpful, capable, and kind. Got my driver's up and running quickly and with minimal interruption. All around positive experience.
I have never had better customer service than with Striven. We have been using this system for over a year now and I am always impressed with the free and helpful support. I highly recommend Striven!!!
Miles IT has been absolutely amazing to work with. Hands down, they are the best team to handle your IT needs. Their responsiveness, professionalism, and deep technical knowledge truly set them apart. Any time an issue comes up, the Miles …
The Miles team is awesome! Courteous, professional, and tech fabulous.
Thank you, Josh, for your patience in handling a stressed customer! Much appreciated all the time you spent working on my spare laptop and making sure that company document production did not stop until my laptop gets fixed! Josh, you have excellent computer skills and most importantly GREAT customer service. Thank you!!!
Carson was very helpful and got the job done
MilesIT has the best staff around! They answer emails and phone calls within minutes and are fast to act on any issues you experience. If you are in need of a reliable IT support company I highly encourage you to contact MilesIT!
We are very happy with our decision to move our CRM and General Ledger to Striven's ERP system. We've been on the platform for over two years now and have not had a single regret. Striven's continuous improvement is great and we look …
Miles IT solved my problem quickly and accurately. Thank you!
The service on my computer by Shannon Edmondson was handled quickly, with concern and efficiency. Shannon is extremely knowledgeable and always immediately responsive and provides a quick and professional solution.
Always pleased with your assistance!
Anthony was absolutely amazing. Very transparent and patient. Anthony was attentive and knowledgeable. I am new to my company and had been very frustrated due to limited access for weeks, then Anthony guided me through the seamless process. …
From the start Striven has been the inventory and accounting all in one that completely changed how we run our business for the better. The training and migration team was exceptional! I highly recommend Striven for any manufacturing business that is looking to grow their small business into the future.
Striven has made a world of difference for my business. They are all incredibly helpful, very organized and always open to feedback. Whenever I bring up a feature that would really benefit us, they listen. Striven is always making improvements and I couldn't be happier with our system. It's incredibly user friendly!
Services
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