Prime Communications Reviews, Services & Trust Score
✨ AI Insights for Prime Communications
Trust Score
Analyzed Reviews
😊 Positive: 20%
😐 Neutral: 20%
😠 Negative: 60%
Pittsburgh, Pennsylvania
Prime Communications Quotes?Operational Assessment
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- Businesses needing highly responsive support
- 10-100 employees organizations seeking managed IT services
Estimate Potential IT Support ROI
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Organizations preferring providers with larger review histories
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
The reviews present a mixed perspective on the company. Some customers praise the company for consistent, fair, and polite service, especially in managing Mitel systems. However, there are significant concerns about fraudulent billing practices, poor customer service, and unresponsiveness, particularly affecting vulnerable customers. The overall sentiment is divided, reflecting both satisfaction and dissatisfaction among clients.
Customer Review Highlights
Ben Larkins the edited yelp review was a nice touch but you are pathetic for even leaving a one star review for somewhere you’ve never done business....
Do not reccomend this company they are scammers they do fraudlent billing and rip you off through AT&T...
Just a terrible experience...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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