Qventive Healthcare (Hackensack) - 4.9/5 Rated MSP Reviews & Services

Qventive Healthcare is a Balanced MSP based in Hackensack. Customers most often mention Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.9 (20 reviews) AI Trust Score: 84/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Qventive Healthcare

84
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Hackensack, New Jersey

Qventive Healthcare Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

always
work
excellent
prompt
happy

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

natalie nolan

ICS has excellent and prompt service. They are always very quick and efficient in resolving any matters sent in. Happy to work with them and never disappointed!! -Natalie N. Omni Eye Services...

Stephanie

ICS is always on top of things! They work quickly to resolve any tickets that I open with them and I've never run into any problems with them. Their hard work should not go unnoticed. Thanks ICS!...

Lenny Abbruzzesi

All of the staff at innovative are knowledgeable and a pleasure to work with. I have had only good experiences with this company. They respond quickly and have provided us excellent service/support....

Molly Gimbel

Everyone is always super quick to help, whether its a printer, scanner or system wide issue they are always on top of it, and really I don't know what we would do if ICS wasn't there to help us! Molly-g...

Ann-Margaret Speciale

The BEST in the business. Perfection, with all equipment, prompt service and with kindness always! Ann-Margaret S. A+++ :) Very Happy! Excellent!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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