Shelby County Child Support Services Division Reviews, Services & Trust Score
✨ AI Insights for Shelby County Child Support Services Division
Trust Score
Analyzed Reviews
😊 Positive: 4%
😐 Neutral: 2%
😠 Negative: 94%
Memphis, Tennessee
Shelby County Child Support Services Division Quotes?Business Support Analysis
Operational Scoring
Operational Characteristics Customers Frequently Mention
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- Businesses needing highly responsive support
- Organizations prioritizing relationship-driven IT support
- 10-100 employees organizations seeking managed IT services
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Most Common Customer Feedback Themes
AI Review Intelligence Summary
The reviews overwhelmingly express frustration and dissatisfaction with the child support services in Shelby County, Tennessee. Customers report extremely long wait times, poor customer service, unprofessional staff, and lack of communication or resolution on cases. Many complain about incorrect billing, delayed court dates, and ineffective case management. There is a perception of corruption and systemic failure, with some users feeling ignored or mistreated. A few positive mentions highlight individual staff members providing helpful service, but these are rare. Overall, the sentiment is highly negative, emphasizing the need for significant improvements in responsiveness, professionalism, and transparency.
Customer Review Highlights
I called back to back. Listen to music an hour. Rep answered and you can her laughing and talking in background. I held the phone 12 min and not a hello. Then I hung up called back, listen to music 45 minutes and I hung up. Something need to change. By starting with monitoring calls randomly...
I'm so close to standing outside this building protesting with a sign. Are our tax dollars paying these people? It's awful. Unprofessional. Get ahold of someone and still nothing is done. Have you sent a few emails? I have, with zero …...
This administration is awful at preforming their duties. Two of my children have been adults for almost two years, and they have still been charging me monthly support. No one instructed me on what they needed from me as far as High School …...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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