Silver Communications in Eden Prairie: 3.4-Star MSP Reviews & Trust Score

Silver Communications is a Balanced MSP based in Eden Prairie, holding a 3.4/5 rating across 5 reviews. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 3.4 (5 reviews) AI Trust Score: 31/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Silver Communications

31
Trust Score
4
Analyzed Reviews

😊 Positive: 75.00%

😐 Neutral: 0.00%

😠 Negative: 25.00%

Eden Prairie, Minnesota

Silver Communications Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

recently
completed
voltage
wiring
build

AI Review Intelligence Summary

Based on 4 reviews averaging 4.0 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Jess

Office manager is rude and disrespectful...

Justin Bill Taylor

A great bunch of folks!...

Shane Bader

Great company to work with! Very knowledgeable...

Family Focus Chiropractic, LLC

Ben and his team recently completed the low voltage wiring for our new build out. He was very thorough in providing his recommendations, the options, etc. We really appreciated his expertise and the efficiency that his company provides in a very busy time. Thank you Silver Communications!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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