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The AME Group Reviews, Services & Trust Score

The AME Group operates as a Security-First MSP with notable strengths in Security-focused operations, Personalized customer experience, Professional client interactions, Exceptional customer satisfaction. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 5 (9 reviews) AI Trust Score: 82/100 Security-First MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Security-First MSP

✨ AI Insights for The AME Group

82
Trust Score
9
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Fort Wayne, Indiana

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Operational Assessment

The AME Group operates as a Security-First MSP with notable strengths in Security-focused operations, Personalized customer experience, Professional client interactions, Exceptional customer satisfaction. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Security-First MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
70
Communication
70
Technical
100
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Security-focused operations
Personalized customer experience
Professional client interactions
Exceptional customer satisfaction

When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Fast response times
Knowledgeable staff
Personalized customer service
Comprehensive IT solutions
Network and cybersecurity expertise
Effective problem resolution
Small business support
Highly recommended

AI Review Intelligence Summary

Customers consistently praise the AME Group for their fast, knowledgeable, and highly attentive IT support. Small businesses and organizations appreciate their expertise in network configuration, cybersecurity, data storage upgrades, and comprehensive IT management. The team is recognized for their diligence, personalized follow-up, and effective problem resolution, often restoring services promptly. Clients highlight the professionalism and dedication of individual team members, emphasizing the group's ability to provide customized solutions that elevate business operations. Overall, the AME Group is viewed as a reliable, efficient, and highly recommended IT partner.

Customer Review Highlights

Becca Hatfield ⭐ 5/5

The entire team is fast to react, extremely helpful, detail oriented and ready to share knowledge! Highly recommend them!...

Chris Tallo ⭐ 5/5

I am a small business owner. I needed help with network configuration. The network engineer was diligent, hardworking, knowledgable, and personable. I was very satisfied with the service I received. I would not hesitate to recommend this organization to others. I will use them again....

Curtis Hudson ⭐ 5/5

We were unable to connect to the internet for the Chicago Fireman's Association Credit Union. I made a call and placed a service ticket. Within 10 minutes, we were back in service....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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