United States Citizenship and Immigration Services

Parking is easy, they have street parking with a meter and a garage right across and they charge you flat fee!
Securities are nice and helpful. …

As a translation company, we’re thrilled to share our client’s heartfelt feedback about their experience at the United States Citizenship and Immigration Services (USCIS). Attending a friend’s oath ceremony, our client was deeply impressed …

Hello, I have a question.
My Green Card has been issued, but the delivery service returned it to USCIS.
I don’t know which office I should go to in order to pick up the card.

Really friendly and courteous staff right from the front gate. The screening personnel were super nice while doing their job diligently and giving instructions (take off shoes, coats, etc.) and so was the receptionist who checked us in. The …

We had a great experience at the Philly USCIS office for our permanent resident interview, everyone is polite and not intimidating. They seem understanding that the applicants are likely very nervous so their kindness and patience is much …

I just wanted to take a moment and appreciate ALL of the staff at this location. From security, to the personnel inside the waiting room and the folks leading the oath ceremony— everyone was kind, patient and helped create a very …

Thank you officer Stringer! Very easy and lovely process.

Update- oath ceremony was great and thanks for an experience offered.

You may park your car on the road side for free if you are lucky and able to find a parking spot. But you may need to walk for few blocks away. Other then that, the open parking just in front of the building, please prepare $12. …

*UPDATE*

On 11/4/2025 I attended my naturalization ceremony. Consistent with my first …

Important bits first: parking is on street or in the lot directly opposite and is $20 (as of Feb 2021). Great experience inside. Very friendly and professional all round. Importantly, they were very punctual in my appt. I was in and out in about 25 mins.

My sister passed her Naturalization interview and the woman who interviewed her was nice. The only problem is the USCIS parking lot where we parked our car. As of 8/16/2021, the parking fee is $20 (give it to the parking lot attendant who …

I attended my very first swearing in ceremony for a family member who was becoming an American Citizen. While I had no idea what to expect, I can say that I was very pleased with everything that happened. There is ample parking directly …

Very professional people working here. Not many people waiting in the AM as before. The officer interviewed me for my marriage green card was very polite and professional.

It's the worst place in the world. The officers who conduct the interviews are very racist. I answered all the questions correctly and I still failed the interview just because I'm Hispanic.

Approved & Passed The Interview And Taken The Oath Ceremony ????❤️
Thanks USCIS Philadelphia ???? …

Front door security was so rude. Who asked a applicant, why you are here?? Officer “Foster” was totally unprofessional. She was so rough with applicant, feels like we snitch ctzship from her. Other officers were great, should learn from …

A worthless office. The security guards are on a macho power trip, but at least they do their job. The USCIS officers do absolutely nothing all day. They will not move your case forward and don't even understand the law. I had to freaking …

I schedulled an infopass appointment twice weeks ago and haven’t received a call back for an appointment. They were supposed to reach out through email or phone number in 3-5 business days but no one did. I have been calling their number …

What a pleasant experience I had.
Went in yesterday for my green card interview and the people who work there are so extremely helpful and friendly. Starting from the guy who checked my …

My daughter, adopted from Bulgaria, received her certificate of citizenship on July 19, 2016, with no problem. When we got home,however, we could not find her Bulgarian passport, which we had used when she got her citizenship certificate. …

All staffs are friendly and helpful. Nov 17th, the two ladies at the ceremony were amazing. Thank you all for the services.

Marcus security officer is the best. BIG shout out to him. Best person on earth!

Went for an infopass appointment. I was told to walk to window 8 and wait for officer, so I did. The officer appeared behind the window and told me to sit and he would be right with me. I proceeded to move a chair around as there wasn't a …

About 3 wks ago, had to visit the location . At that time the street area was having major construction. The staff inside was amazing, very polite,
professional, great sense of humour and very welcoming. Even at this time, which …

The securities are super nice ?? they are the best and always smile ?. It’s so funny when my wife & me went to meet Mr. Baran Officer ? around 3:30 pm on 09/26. The security men thought that my wife is my daughter also, OMG unbelievable. I’m not too old looking ?. It’s fine. They are still lovely and working hard I guess. …

Just became a citizen, 5 days ago, the experience, was amazing. From the security, to tha ladies in the ceremony room, everyone was so kind!

Terrible service from an employee. I went with my mother to an appointment to stamp her passport. Since her residence has never reached her and she had an emergency to her country. It was the most frustrating and worst experience of my …

She was soo great and respectful.

My husband and I visited on a Wednesday this month. We followed the instructions in the comments and parked our car next to the building for $20. We arrived about half an hour before our interview time. …

I was shocked at how nice security is. They were all smiling and wishing my wife luck on your exam. Even the lady at the counter seemed very happy and nice. I'm used to government employees hating their job but the people here seem to really love what they do.

The worst experience. Don’t reschedule your interview, no matter what. This office will make you wait indefinitely to get a new appointment. Unfortunately, the security guard at the front was rude and had something smart to say. My …

Friendliest and most professional employees to do business with. Can't think of one complaint. Even the officer at the door greets everyone and wishes them luck. All government agencies and businesses should use them as a model. Couldn't …

Very hostile when it comes to wearing a hat if you're in the room for the ceremony even if you are already a citizen. No signs posted anywhere about it as well so no clue if they were just on a powertrip or what, but I don't even know why …

Nice place and good people! though, I got a parking for $20 which is reserved and safe.
Officer Blair you are a great and wonderful person. You treated me with respect …

I recently took the citizenship test with Officer Joseph. This is a wonderful person! I was very nervous, but Joseph was so calm and friendly, he was very well-mannered and communication with him gave me confidence. I want to say a huge …

I 485 interview October 2018
My husband and I arrive 30 minutes earlier, a super nice officer call us at 11:15 am my lawyer was not there so he say just to call him went the lawyer arrive …

Thank you for a great experience!
Security officers were very welcoming. The officer conducting my test and interview was so kind and professional.
I will be back for my oath ceremony in 2 weeks!

Happy Holidays and New Year to staff of USCIS Philly office. They are wonderful and very supportive and kind people. I also wanted to take this time and thank officer Uchey and office Foster for being very helpful, supportive and staying …

Hi everyone. We had an offer called Ariana and she was soo great and respectful and sweetheart. You made my day officer Ariana. Thank you so much. All the staff here are very good people. Keep going guys

My experience was horrible with the parking lot security guy. As soon as I pulled in the lot, he came running behind me so I stopped. He came close to me and started screaming at me because I didnt stop at the gate where he was waiting. …

Great immigration center! Went there for marriage based interview, everything was done fast and staff are very friendly! Took us 10 minutes to wait for the interview and the officer was extremely polite and friendly to us which made the interview go smooth.

Pleasant experience. Park in Rite aid.

We had a great experience at this USCIS Office. All the personnel inside were professional and kind - from the security personnel to the receptionist to the interview officer. Everything flowed smoothly, and we found the experience to be relatively fast and easy.

I have been to this place over 10 times for my clients and from what I see it all depends on the officer who is interviewing you! If you happen to get a Spanish or White person you will pass but if you get a African American you will most …

Great experience at this center. Staff were professional, organized, and respectful. The officer was clear and polite, and the interview went smoothly. Overall, a very positive and efficient process. Thank you!

Great place, Officer Joseph is a very wonderful and professional person. I met him and he understood my situation very well. It was great to meet this exceptional person. May god bless you, sir!

The greatest people ever. Work together with them , have your paperwork prepared and they will do everything for you. Went there twice, got my green card without any issues and a year later already my citizenship due to my military service! …

Thank you USCIS office! The whole staff was friendly, process was smooth!! All the way from the immigration officers to the security staff. Usually people in federal government buildings that service the public aren’t as friendly as this place

My experience today was amazing the staff and immigration officers was very nice and very easy to deal with. I got there about 10 minutes before my appointment I waited for about a half an hour and got called in and from their on it was …

Plenty of parking outside 2 hours parking and there is a parking lot a cross the street only 20 dollars not a crowded place. My only concern is the security upstairs in waiting room to take your interview I wish he was more professional, …

Everyone was super nice from the security people scanning you into the building to the interviewer. Everything went smoothly and on time. There wasn't much parking in the street. I read that there was a parking lot across the street but I …

Update:5/21
——————
5 stars again!! …

The experience with USCIS in Philadelphia for interviews and the oath ceremony was excellent, with the officers being respectful, decent, and helpful. I was also treated quite kindly by all of the officers and staff. Thank you very much ❤️?? …

Subject: Formal Complaint Regarding Unprofessional Conduct During Oath Ceremony – 05/16/2025 …

I went for my citizenship interview and had a very good experience , the officer was super nice and respectful. ❤️
Update: I went there one more time for my Oath Ceremony and one more time got …

What a pleasant, delightful experience it was! Right from the security guards at the entrance who were cracking jokes to the lady who checks your appointment letter and the actual officer himself, everyone was so polite and professional and …

Excellent! No problem on parking; no problem on waiting; no problem on interview. The whole process only took 45 minutes. It was nervous but it was very smooth and friendly. I was happy with everything.

My wife and I had an excellent experience with our green card interview. The employees we dealt with put us at ease and were very friendly. Our case was approved and I’m thankful we had such a courteous and helpful location to visit. For …

Absolutely professional. The security staff at entrance “ Gracious, Witty, Loving...asked me whether I had a Car that I could go back to...because I was early for my appointment. The Love for America starts right here, Respect! Which in …

I got interview today for my USA citizenship i was very nervous. But when I talked all the officers in this office they make u feels home telling me very easy and make u feels great .from the entrance to inside all very kind .. I'm so …

My husband and I were at the uscis office for GC interview. Everyone was polite and friendly and the atmosphere is so welcoming. We were interviewed by an officer named K. Foster. If been pleasant is human then there She is in that …

So they told me I'm a US citizen then with through Everify they didn't have the person on file meaning they know it was a real information then make me pay 2k on getting a information I already have so if already have this information where the parents involved and how can I get a copy of my birth certificate and son too

I waited for my Naturalization ceremony notification for almost a year as I tried to be patient and understanding given the pandemic. I decided, one day, to show up at the USCIS door just to get a sense of where my application is in the …

Wanna give thanks to officer smith she is very Curtious very professional defenetly no nonsense and really appreciate everything I wanna thank her for her service definitely knows what she is doing just be ready but it’s not so hard the …

Excellent service, starting with the security guard being respectful and friendly and the inmigration officers as well. I went three times with different family members that were doing the process and I cant say nothing but good things about this office.

I wanted to comment as someone driving a friend to this location.

First of all I wanted to state that it's fairly easy to find street parking if …

Had my interview this past Friday. I was surprised that the office was open that day despite the bad weather. The whole experience is pleasant. Officer McNulty was very friendly and courteous. Staff members at the office were nice. …

Everyone was super polite and efficient, starting from the security guards meeting you first when you enter the building. The officer we met was very polite, kept calling my husband by Dr. all the time and he was very friendly with my 1 …

It is our duty to encourage them for their distinguished and professional work. I went there on the 17th of this month me. Despite the pain, I was happy because of their good treatment. Thank you.

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