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Valley Support

Fresno, California

4.9 (302 reviews)

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📈 AI Insights

93
Trust Score
70
Analyzed Reviews

😊 Positive: 96

😐 Neutral: 2

😠 Negative: 2

About Valley Support

Valley Support is a managed IT service provider based in Fresno, California, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.

Businesses evaluating Valley Support should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.

📝 AI Review Summary

Valley Support, led by Carlos, offers exceptional computer repair services characterized by expert knowledge, transparency, and excellent customer care. Customers praise Carlos for his quick diagnostics, honest assessments, and clear communication throughout the repair process. The pricing is considered fair and reasonable, with a focus on cost-effective solutions tailored to individual needs. Responsiveness and professionalism are consistently highlighted, with many clients appreciating the timely updates and thorough explanations. Despite one negative review regarding pricing and unauthorized software installation, the overwhelming majority report positive experiences, recommending Valley Support for reliable, efficient, and friendly service. This makes Valley Support a trusted choice for computer repairs, data recovery, and technical support in the Fresno area.

Our Analysis of Valley Support

Based on available data, customer reviews, and service offerings, Valley Support appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Fresno often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.

Strengths

  • Local presence in Fresno for faster support
  • Managed IT and support services for business continuity
  • Focus on cybersecurity and infrastructure stability

Considerations

  • Pricing may vary depending on service scope
  • Businesses should confirm SLA terms and response times
  • Compare with similar providers before final decision

Best For

Valley Support is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Fresno.

How to Choose Between Valley Support and Other MSPs

When comparing Valley Support with other providers in Fresno, businesses should evaluate:

  • Response times and availability (24/7 vs business hours)
  • Cybersecurity capabilities and compliance support
  • Scalability of services as your business grows
  • Customer reviews and satisfaction levels
  • Transparency in pricing and contracts

CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.

FAQs about Valley Support

What services does Valley Support offer?

Valley Support provides Managed IT Services, .

Where is Valley Support located?

Valley Support is based in Fresno, California.

How can I contact this MSP?

You can contact them via phone or request a quote using the form on this page.

Pricing Insights

Managed IT service pricing in Fresno typically depends on the size of your business, number of users, and level of support required. While exact pricing for Valley Support may vary, industry benchmarks include:

  • $100 to $250 per user per month for fully managed IT services
  • $75 to $150 per device per month
  • $100 to $200 per hour for on-demand IT support

Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.

Reviews


Number of reviews : 302

Really knowledgeable guy. Free inspection and asks questions about what's wrong with your impaired device. He also provides feedback on how to properly care and protect your devices. There was really nothing wrong with my device as somehow …

Fantastic customer service! Great individual and very knowledgeable. Quick and efficient. I described the issue I was experiencing and deduced it down to three things. The CPU, Fan or Hard drive. It was actually none of those and was the …

I had a PC that hadn’t been started up in 5 years but I really didn’t want to lose my documents and photos. Carlos got everything transferred over to my external drive within a day. He explained everything very clearly to me and was very …

Carlos is fantastic, honest, reliable and knowledgeable. He was able to quickly diagnose my computer and resolve the issues I was having. In addition to his professionalism, he kept me in the loop throughout the entire process and even …

My screen was broken and it was repaired within a week of sending it in. It was fast and my screen looks better than ever. The owner was friendly and helpful as well. He kept me in the loop through the whole process.

When I first came into the store Carlos greeted me with such kindness and professionalism. He was completely transparent with the repair process and he kept me updated every step of the way. Carlos gave me an easy to understand solution to …

Carlos quickly identified the issue and had my computer up and running in no time. Super friendly and knowledgeable.

Carlos is extremely friendly and knowledgeable, and he clearly explains what he thinks is the issue and how he is going to fix it. I got my brother's laptop fixed and my old laptop wiped clean and had apps installed and they were both done …

AWFUL. Charged almost double agreed amount, installed software I specifically said no to, and didn't even fix the problem. Came back to have him actually fix my laptop but then said I had waited too long (2 weeks) and that he would charge me again to fix it.

Carlos is an honest and thorough computer repair professional who charges a fair rate and won’t sell you anything you do not need. When my laptop went out he ran multiple tests before letting me know that I would be better off buying a …

Highly recommend Carlos for any computer repairs. He was quick to respond, kind, honest, and knew his stuff. I so appreciate having this resource I can come back to and share with my friends

Wow! Incredible customer service. My laptop was repaired exactly when Carlos told me it would be ready. Picked it up, he ran through what he did with me. The entire process was a great experience. Thank you for helping me get my laptop up a running again.

Carlos did a great job diagnosing and repairing the numerous issues my gaming rig was having. The cost was reasonable and work was done in a very timely manner. 10/10 would recommend to anyone who asked.

Great service super fast. I had paid HP support to help and all I got was the run around. I believe I could actually hear them laughing in the background as they took my money. My problem was an employee who was fired before he left changed …

Carlos is such a great guy and cares about the customer. He is so knowledgeable and spends time telling you what's best for your situation. He had my laptop back in excellent working order by the next day. His prices are so much better than the other well known computer repair place I went to in Clovis.

Very knowledgeable and extremely reasonable. He knew exactly what I wanted. I didn't want to spend a lot to get my laptop working again, he only completed the repairs to get it up and running again to keep the cost as low as possible for me.

Carlos worked on my 27-inch MAC computer and on my HP Lap Top he did a great job and he also updated and installed several new antivirus on my two computers. He is a very responsible computer technician. Feel comfortable and with all the …

Carlos is one in a million. I moved to Fresno 2 years ago and I don't know where I'd be without him. He has helped me with everything on my Mac desktop.

Carlos is so patient, transparent and just all around amazing with his services. He keeps you updated on the issue and throughly explains what’s wrong and how much it will cost. I know I can trust him. He has gained a forever customer.

If you want a computer expert Carlos is the one to call. He was fantastic. Resolved many things for me, and even showed me some short cuts. And his prices are fair. I'm so glad I found and chose him.

Carlos did an excellent job of repairing my computer that had been sitting unused for several years. He got it up and running and communicating with my internet. Carlos even had to make a necessary adjustment to my wifi equipment to make …

Carlos installed a new HD very quickly. When we got it back, One of the keys on the keyboard was not working. I’m not a computer expert, but I spent 20 years in the Navy repairing electronics on multimillion dollar aircraft and I was …

I came across Carlos from Valley Support on Yelp. After I submitted an online inquiry, he responded immediately! My elderly grandpa needed help getting his WiFi installed. Upon inspection, Carlos suggested a few updates to help with the …

My computer wasn’t turning on and I took it to Valley Support for some help. The guy there was very polite and respectful. He told me about what my possible issues were and he was quick with everything. He got my computer back up and …

Excellent service! Carlos was efficient, communicative and very professional A-Z you can tell he is compromised with the customer’s needs.
I had a previous bad experience with the “others” on service and going to Valley Support was a great relief!

Carlos is truly a gem! He is super professional and has a passion for helping people with their computer issues. He is very knowledgeable, as he knew what my problem was before he even confirmed it. He also does not overcharge, nor does …

10/10 service! I explained the issues I was having with my PC crashing, and he not only recommended what to do but also provided alternative options in case the first solution didn’t work. His communication was excellent he kept me updated …

My highest rating for any computer repair shop I've ever tried. Carlos is an expert. He rejuvenated my slow PC better than it ever was. Knows his stuff, very fair price. Good, good guy.

Sent a request for a custom pc build and Carlos replied within minutes. Agreed on a price and set up and appointment within a couple of days. Went in and realistically I was expecting to get the pc back after the weekend (My appointment was …

This review is long over due but much needed. Carlos went above and beyond for me and my son (my son's computer). Carlos found the part and made the repair needed. There was even a slight issue in the beginning but Carlos explained …

Recently Carlos saved me again! My system recently went dark because of a Microsoft update! Carlos saved the day! I’m not the greatest when it comes to technology. Carlos is patient! Carlos is great when it comes to follow-up. This is …

Extremely happy with the service I received from Carlos at Valley Support! Quick reply to my request, great communication thru out and fast turnaround. My laptop is running 1000% better. Would recommend.

I was looking for a computer guy to fix my laptop and I found Valley Support after reading the reviews Carlos had received. I was very happy when I reached out to him because I needed my laptop fix asap. Fortunately for me, Carlos was …

Awesome place. Carlos is a great guy and pricing is also awesome. Went in and he gave me a free inspection/diagnosis. Where as other places would have charged $70 or more. Fast and timely repair and he also contacts you about anything you …

EXCELLENT! I called, left a message and QUICKLY recieved a same-day appointment. I arrived on-time and received immediate and professional service. Communication was excellent throughout the process and I was given several service options. I recommend this company and plan to return as needed.

Carlos is such an amazing guy. I stopped by Best Buy to see if they could fix my laptop but they couldn't. So after researching computer repairs, his store came up first on Google. After reading the reviews, I decided to try it out and see …

Good service, communication skills, follow-up, pricing, knowledge of his craft and great location. I've been dealing with computers since the early 80's and I'd have to say that Valley Support is one of the best places I have ever gone to …

Valley Support is a great little gem in this town! I had an old PC that I had placed on this shelf because it was sluggish and prone to ads and freezing. I needed to start using it again, so I looked around on Yelp. Based on other reviews, …

Carlos is smart, competent, professional, honest, fast and provides overall superb service. He responded to my data transfer problem and fixed it easily on the same day within an hour. From now on, my one and only "Go to Guy" for any IT problem is Carlos. Thanks a million - you made my day!

My experience with Carlos was great! My keys were no longer functional and needed to replace the whole system on my computer. He Reasonably priced me , had timely communication, and explained the process to me so I knew what was going on …

Originally found Valley Support on Yelp, and reached out to get support for a dead laptop that would not turn on even after switching out the battery and power input ourselves. Got a quick response from Carlos and took the laptop in that …

I had a Blue Screen show up on my PC and I came to Carlos and he worked his magic! He was so so kind and super professional and friendly, he called me the next day and had everything I thought I would lose backed up! He also went above and …

I have brought my computer a couple of times to be fixed. Carlos has done a great job on each occasion. I am 100% satisfied with the service provided by Carlos. I wholeheartedly recommend this business.

My in-laws suggested this business, and I could not have been more pleased! Customer Service - 5 Stars Computer fixed - 5 Stars
Timely - 5 Stars …

Carlos did an awesome job with my computer. I thought I lost everything after a power outage. He mirrored my hard-drive, cleaned up some viruses and got me back up a running faster than before. He was very professional and courteous. Thanks again Carlos.

One month after purchasing my Dell laptop (last dell I buy) it crashed and I lost all my work. Luckily Carlos was able to repair my laptop and retrieve many of my files. Since then my laptop has been working great. Carlos at Valley Support provides great service, great turnaround rate. I highly recommend him and Valley Support!

I'm a business owner of two companies (Viva Energy & Kramer PV), and Valley Support has kept my team of drafters and administrative staff up and running. Carlos always helps us in a pinch and has given us unparalleled service compared to other repair shops. If you are looking for professionalism look no further.

Carlos is amazing! He’s super friendly and knows what he is doing! He gives a reasonable price and get the job done. He’s also good at replying and helpful! Highly recommend! Definitely would go back if I have to!!

Carlos did a great job! He replaced the screen on my laptop much faster than expected with certainly the fastest turn around time in the valley at a very reasonable price. Highly recommended!

I wanted to add RAM to my laptop so I brought it to Carlos. He was so quick and good at communicating that when I ran into a bigger problem with my desktop, I immediately took the problem to him. He proposed a solution that saved me a lot of money and added life to my old computer.

Carlos was fantastic to work with! He is knowledgeable, professional, has fair pricing, and is quick to respond. You can tell that this is his passion and it shows in his work. I was having an issue with my gaming PC that would shutdown …

Very knowledgeable very professional has been working great will definitely use again will refer friends

Carlos performed a miracle and recovered my Photo Library that disappeared from my lab top, something that even apple support couldn’t do! Very skilled, affordable, and professional work!

My computer had almost stopped responding and I was told by a big box store that I needed a new one. I gave Carlos with Valley Support a try and am so glad I did. He has it running faster than ever and his customer service is the best. …

I have had the pleasure of being a customer for Carlos since 2016 and to this day no complaints! Last week my laptop had stopped working and he was able to backup my files and restore it back to its original state. The process was speedy …

I highly recommend Valley Support!!! Carlos was great to work with and answered all of my questions. He was very quick to respond via text or call. My hard drive stopped working, so he backed up all of my data and put in a new, quicker hard drive. I am so grateful that he was able to recover my data and get my computer up and running!!!!

Great experience. He fixed my laptop quicker than expected. I will come here again if needed and I’ll recommend to all my friends

Valley Support fixed my non bootable computer within 2 hours! the so-called experts at Dell technical support could not solve this problem after 2 days of troubleshooting. Valley Support solved it in 2 hours! WOW! amazing technical expertise!

What great service and customer service. My son dropped his 3 month old $1200 HP laptop... cracked the screen, Dead. Replaced it with a $100 Chromebook. A couple years later my other son needed a laptop, and I decided to get the HP fixed... …

Carlos has repaired three of our laptops, each one with a different problem. He is very knowledgeable and explains everything! Glad I found him!

Great service. Fair price. Very patient with an old woman that wiped out the data from my Apple computer. He went the extra mile to try to retrieve what I lost. My computer works great and has protections and apps on my computer that Carlos …

Valley Support is absolutely the best! We traveled in from New York needing our MacBook repaired. Carlos went above and beyond to quickly and efficiently get our MacBook up and running as a gift to our father. We have informed and …

Straight to the point, great price, fixed my laptop in one day. My new computer person. Thank you Carlos. If we upgrade we are going to you first!

Carlos has fixed and updated two of my computers (several years apart) and both were flawless after he repaired them. Honest, professional, exceptional customer service, and very kind. He truly cares about solving your issues. He also …

Carlos was referred to me by my brother. Needed to have my PC rebuilt in a new case with a few upgrades along the way. Carlos was incredibly professional, giving recommendations where needed, and even sending video updates along the way! Carlos is a super nice guy and I 100% will bring my business back when I need anything PC related.

Carlos is awesome!!!! I was so worried about cost, the actual problem, and the length of time it would take to fix. Yes, it was my laptops hard drive but he diagnosed the problem on the spot, gave me a very specific quote that compared to …

Carlos transfered data from my old laptop to new laptop and continues to offer me support. He is extremely knowledgeable and up to date .

Carlos did a great job with my computer repair.
I had 2 computers that were in need of repair; my old laptop was completely disassembled and non-functional, and he offered several options on how to proceed …

Went to Carlos to look at my work computers and he was very honest, quick, and reasonable. Made great suggestions and had my computers back to me in no time! They have been working great and I would highly recommend him!

I had an external hard drive with several terabytes of data start malfunctioning, and Carlos was able to diagnose it as an enclosure issue and recover my data. He was very responsive and helpful, I will definitely reach out to him with any other tech issues!

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