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VoIPLINK Reviews, Services & Trust Score

VoIPLINK operates as a Balanced MSP with notable strengths in Strong communication. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 1.5 (2 reviews) AI Trust Score: 23/100 Balanced MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for VoIPLINK

23
Trust Score
2
Analyzed Reviews

😊 Positive: 10%

😐 Neutral: 20%

😠 Negative: 70%

🌐 Visit Website

St. Louis, Missouri

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Service Delivery Analysis

VoIPLINK operates as a Balanced MSP with notable strengths in Strong communication. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
85
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Strong communication

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Rude sales tactics
Aggressive selling
Billing issues
Service transition problems
Poor customer communication
Unmet expectations
Customer frustration
Trust concerns

AI Review Intelligence Summary

Customers express significant dissatisfaction with the company's sales approach and customer service. Many reviews highlight aggressive and rude sales tactics, leading to frustration and distrust. Issues with billing and service transitions are also noted, causing inconvenience and confusion. Despite some neutral or mixed experiences, the overall sentiment leans negative due to poor communication and unmet expectations.

Customer Review Highlights

Alyssa ⭐ 2/5

MEAN MEAN MEAN PEOPLE TRYING TO SELL NOTHING YOU WANT. WOW I couldn't believe how incredibly rude whoever called me was trying to sell me something. Aren't you supposed to be nice when you sell?...

Bill Allen ⭐ 2/5

Signed up with this company in October of 2014. Provided them with my company credit card for payment. We were switching our phones from Charter but still needed to keep Charter internet. We completed all their required documents and were …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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