White Box Computers (Waukegan) - 5.0/5 Rated MSP Reviews & Services

White Box Computers is a Balanced MSP based in Waukegan, holding a 5.0/5 rating across 25 reviews. Customers most often mention Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
White Box Computers logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 5 (25 reviews) AI Trust Score: 85/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for White Box Computers

85
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Waukegan, Illinois

White Box Computers Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

brian
white
computer
when
computers

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Andy Meza III

Brian is a great guy. He repaired my screen in just a few days and did a wonderful job. It saved me from buying another higher end laptop. I would definitely recommend him. Thanks White Box Computers!...

Miguel Guadiana

I’d say I am lucky that I ran into Brian when i ran into a issues with my computer. Brian was extremely professional and thorough throughout the entire repair process. I brought my PC in for a motherboard replacement, and he kept me updated …...

Tod

We’ve been using White Box for right around 20 years, probably longer. I think we were probably one of their first clients. We regret not writing this sooner. Brian has installed countless computer systems for us throughout the years, …...

Nicholas Fazio

White Box Computers provided excellent service when fixing my PC. When there were still issues after ordering necessary parts, they communicated with me promptly and worked around my schedule. They put in time and dedication, and went above …...

Marc Calderon

I trusted Brian based on reviews to build my gaming pc. He did an excellent job!! He is the guy if you ever need any computer work. Very reliable, Very Friendly. Do not hesitate! I’m happy with trusting Brian. Thank you!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss White Box Computers.


No discussions yet. Be the first to ask a question about White Box Computers.

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>