OneSource Cloud Services

My experience was a very bumpy one, and I wanted to write a scathing review in regards to the service I received, but I won't do that because I know it involves real people and their ability to make a living. …

Brandon from Friendly Computers on the Gulf Freeway was on time for my set appointment. He was professional, courteous, and knowledgeable. He had the wireless set up very quickly and resolved my printer and fax issues in no time.
I will certainly call on Friendly Computers again if the need arises.

Friendly is not only in the name. It is a measure of knowledge and help. My I-pad was not operating and I located Friendlt Computers on line. Easy access off of I-45 South; clean working location. Rochelle acknowledged me immediately …

Isaac was very personable, efficient and knowledgeable. By the time our appointment day arrived, I had been able to get my new all-in-one printer working on the network. But we still kept the appointment so that we could have the tech …

My name is Elizabeth, I have used Friendly several times over the years and have been very satisfied. Today, Rob was out to assist me with recovering passwords for several accounts. I felt very comfortable with him have my information. He reset my passwords and made sure I documented them in a safe place. Thanks again

These guys were amazing! They helped me fix a thumb drive without their help hours of work for my daughters college project would have been lost. Rafael you rock sir, thank you thank you thank amazing customer service! My new go to for all my electronic problems!!!

Cannot thank these guys enough! Flew from out of state with my computer and it wouldn’t turn on. I had some very important documents saved on the computer that I needed for Tax season. Originally took it to Geek Squad, and they wanted to …

Great experience with Friendly Computers. No disrespect to Geek squad, but FC is in a different class. Gave me options and solved some difficult issues. Reasonable prices. Highly recommend them. 8/7/17 Update...After two weeks, my …

Sid did an excellent job solving my problem. He worked with me for 45 minutes on line and explained what he was doing as he went along. He is very knowledgeable about my computer and the printer which were not talking to each other. He …

Great service, they could not have been any more accommodating when change in the day of service was needed at the last minute due to a sick child. Very friendly and knowable service tech arrived on time. Shea truly went beyond what I was …

Friendly Computers have done two jobs for me recently. First, they replaced the hard drive on an older Dell laptop so I could give it to someone who needs a computer and can't afford one -- Thanks, Rob! And today, Josh "resurrected" my …

I just bought a new laptop with Windows 8 and was having a terrible time getting anything to work properly. Dustin and Gavin came in and had everything running smoothly in less than an hour. We have used Friendly Computers several times in the past and have always been very pleased with their service.

We really appreciate Shea coming to our home today. He fixed all our problems as well as cleaned up all our cables. Great service, very nice guy. Will do business again and will ask for Shea.

I brought in my two gaming pc's to have one's parts transferred to the other as well as have them figure out what was wrong with my pc and they eventually did figure out that it was my processor since it was a custom pc and things do …

It was a great experience. We had trouble with the USB ports on laptop. They downloaded new software and had them working in a couple days. When we picked up the laptop we asked how we could get the pop up adds to stop. Not sure what they did but since we have been using it there have been NO pop ups. Thank you Friendly Computers!!

Had a mobile tech out to clone a new C Drive on a bigger SSD and he screwed the pooch. Ruined the original C drive and also the new one so the laptop would not boot. Friendly took the laptop in on Thursday afternoon and tried hard to get …

Isaac was very professional and extremely efficient. I was a bit disappointed at first because I was expecting Shea who had just worked on my system last week. However, I was pleased with the work Isaac did and in the timely manner he did …

Josh, our Friendly Computer Technician, helped us with our computer move from one house to the next. He was efficient, helpful, and just great to work with. He never made me feel like an idiot, and answered all my questions. Thank you for having Josh as one of your valued employees. Diane Taylor

Beginning with James, dispatch person at Friendly Computers, and moving on to Steve, the Technician, I am pleased to present an excellent review.
Steve arrived here promptly and went right to work, cleaning up my PC and taking …

Friendly Computers is always there for me. Rob came out and tuned up 3 computers and had them optimized on my new Comcast network very quickly. He knew exactly what he was doing and did not waste any time getting the task completed. Very proficient and knowledgable. Thanks again. Don

The tech-repair man came to my house, cleaned viruses out of my PC, sold me 3 years of protection, & wirelessly connected my PC to my printer. He was very knowledgeable and personable, & gave me more information about my 2 computers & my …

I've used Friendly Computers twice...almost exactly a year apart for two separate issues. Both times I was very pleased with the results. Brandon is very helpful and knowledgable (my first issue I requested a house call). The second …

I have used Friendly Computers in the past and they have always been very kind and helpful. Just recently, I was able to work with the manager, Gavin. He generously took time out of his day to personally help solve my virus problem. I would recommend Friendly Computers to anyone having trouble with their computer.

Josh came in and did a great job. I explained the concerns I had on my PC and he went to work and reinstalled the Microsoft office and cleaned up the PC to make it run better. …

I had a several of problems with my computer. My internet wasn't working and I had several areas I couldn't access. Shea restored my internet connection and Isaac …

When I called Friendly Computers to make an appointment for someone to come out they were very helpful and friendly. I had an appointment the next day. Dustin came out and I couldn't have been more pleased. He knew exactly what he was …

Excellent service. Shea Self was completely knowledgeable about everything we asked him to do. He completed every task quickly. He was courteous and very easy to work with. I would highly recommend this company and will definitely use them again.

Isaac was very professional and took care of all of my issues including helping me with my smart phone. Great service. My only complaint is the initial visit was to be on Friday and they never showed and Isaac was an hour late today. I understand being an hour late, especially since he took care of all my problems. Jim Hall

Rob gave me excellent advise while at the front counter and was very knowledgeable. He helped me with an issue that was very minor to him, which only took him 3 or 4 minutes and would have taken me days to figure out! Thank you and will be keeping you in mind for bigger jobs.

Horrible follow up service. We had one of our office computers worked on in 2013. The tech updated our Office to 2010. Which was great except when we changed out our hard drives the product key needed to be re-entered. When I called to get …

Bottom line--I highly recommend this company for non-tech folks with computer problems. They have bailed me out twice; the first time involved a water-logged laptop that needed to be junked. Today was fixing a botched loading of a new …

I needed a new keyboard for my Older HP Laptop computer so I called Friendly Computer and had them order a new keyboard. The keyboard arrived quickly and I installed it with no issues, the keyboard works perfectly. I would recommend Friendly Computers, they are easy people to do business, fast on delivery.

I had a unique problem that needed immediate attention. I called Friendly Computers and out comes Antonio. He was very knowledgeable and fixed my problem. And he fixed it better than it was before. So glad I called and would highly recommend Friendly Computers and Antonio.

We had to have 3 laptops looked at for viruses. Dustin came to the house to look at them. He was awesome. Fast, knowledgeable, and courteous! We will definitely use Friendly Computer from now on.

Great service from Chris.....he came in and immediately got to work repairing my computer connectivity problem that had been ongoing for several months. He was personable as well as knowledgeable regarding my computer difficulties. Very nice young man and I am so happy that my computer is back online!

My computer access password stopped working the day before I had major surgery. I talked to Mohamed (technician) and dropped off computer. OneSource called and said computer was ready. They offered to deliver my computer and get it running …

Shea did a fantastic job with our monthly maintenance, as usual. I don't know how the Geeks do, and I have no reason to even find out. Friendly Computers in my opinion is simply the best technical service and maintenance company I have ever …

I appreciated that they were up front whether my computer and laptop could be fixed or not. They also kept me posted as to when they were completed with their diagnosis. I will very likely use them again in the future for two other computers that I built myself, but got out of touch. Thanks Friendly!

Isaac is professional and understands the client to insure an easy communication. He displayed perfect support for all the needs that had to be addressed today in a calm, understandable way. He is a treasure to Friendly Computers please …

Well after I had another computer company completed crash my computer and make it useless. These guys came to the rescue and found the issue and fixed my computer. They gave me some friendly advise on how to fix my sons computer myself.
That is just awesome. Great people.

Thank you to Dustin at Friendly Computers! He really seems to know what he is doing and went through every option he had to fix all our problems. He was worth every penny. We have had several IT guys out to my office and none were as …

Josh and Shea were prompt and efficient. They were able to finish the work quickly and didn't seem to mind that I was not real techno savvy. I added a couple things after they arrived and they took care of those as well. I was very happy with their professional manner and would recommend both of them to others.

If you have a Mac OS do not take your computer there.
I was misquoted twice. Then the repair was botched up twice.
I finally took the laptop to Apple and cut my losses. …

Friendly Computers has been providing service for our office computers for many years now. They are always willing to help with any problems we have, whether talking to us over the phone, or getting to us in person as quickly as possible. I would recommend them if you're looking for friendly, reliable computer people to help you out.

My technician Dustin was great! He came in and got right to work on both of my laptops. He was very knowledgeable and filled me in throughout the process so that I would know what the cause of my issues were. The price was extremely fair …

Pleased with the service and communication of Friendly Computers! They did a good job. Only thing I didn't like was the initial charge of $100 just to look at my computer, other places charge a lot less to diagnose PC issues.

I'm a EXECUTIVE RECRUITER and my computer decided to update itself. With that being said when I turned it on all I had was a big blue screen. I called the Geek Squad and they wanted an arm and leg, so I asked a friend if he had someone he …

I was at a loss of whom to call for computer help, my neighbor suggested that I should call Friendly Computers . Steve was set to my home the next day & solved all of my glitches. He unloaded many viruses & malware programs , my computer …

Technician Steve Dudley arrived within 2 hrs. of my call (& even a bit earlier than promised)! My problem was promptly diagnosed & fixed. Steve explained the problem and what he did to fix it. Steve was quick, pleasant and "friendly". …

Of the positive moments for me - these guys are located really close from my location and are really easy to find. As for the rest -
The service is okay. I brought my laptop with a critical error in the hard disk …

Rob was patient with me not knowing what I needed to do , very friendly and helpful. Was very kind with excellent service. I will always call Friendly Computers when I need help. I called today and had Rob out within the hour, I am so …

We have had several problems with our computer on different occasions and tried to troubleshoot them ourselves which only made it more complicated. Two years ago, when we moved to League City, our friend referred us to Friendly Computers. …

Friendly Computers is an outstanding company! I will defiantly recommend them! Rob arrived at my location within the hour of my call. He went above and beyond to resolve all the issues we were having, answered all my questions and truly was a pleasure to work with!

Outstanding service by Rob Whalen of Friendly Computers. Rob diagnosed and fixed problems with one computer - without loss of data. He then configured a new computer and imported all data from the old computer. What a great service - …

Isaac what a great computer tech and was very knowledgeable. He was able to fix all the errors that were happening in our system. I really liked him as well as the owner so that when we have another issue occur in our system we will call …

During Harvey my laptop got fried from a lightening strike. Friendly Computer cloned my hard drive onto a refurbished laptop. They saved all my programs and files and took the time to show me some of the unavoidable differences between …

I had a lot of connection problems with my laptop. I took it to the store in Webster and they did a great job with a quick turnaround time. When I got home, I noticed a small hiccup. I called the shop and Gavin quickly took care of it. …

I love that you were able to "debug" my laptop, however I still had problems with connecting with the charger to keep a charge and to be able to turn on the computer. I was told that it may be the actual port in my laptop where the plug …

Friendly Computers is just that -- friendly. I went there with a PC issue right at closing time and the tech was about ready to leave and lock up. But he dropped everything and took care of what I needed in less than 10 minutes. I really …

Shea Self did a fantastic job. Very knowledgeable and friendly. He addressed issues with our computers that we knew about and asked questions to help us realize we had other issues as well. …

I have used Friendly Computers for five (5) or more years with great satisfaction, until I had them do a repair for me in November 2015. I have never been as dissatisfied as I am now and I will never use or recommend them to anyone. I …

Technical adviser was very professional, courteous, knowledgeable and patient. Quickly resolved problem and then answered questions about my new computer and printer. I was extremely impressed with his overall skill and competence.

Just called and spoke to Antonio. I was inquiring about refurbished monitors and he took the time to help me better understand my options out there and what to consider even if I wasn’t going to buy here. I appreciate his patience and …

My hard drive on my computer at work got caught in a repair loop and could not be fixed; however I had many documents on that hard drive that our corporate technicians were not allowed to recover. I took the hard drive to the Geek Squad …

DO NOT BUY from these folks, they sold me what was suppose to be a refurbished computer. After just over a year the computer went blank. I took it back to them, they claimed they could not find my receipt and charged me to do a diagnostic …

Dustin has those rare qualities that make a person exceptional in their job. He is undoubtedly an expert in his technical abilities and is able to solve (quickly) the problem/task put before him, but also has the nature to ease the …

I recently had to have my computer worked on. I had a technician by the name of Steve Dudley came and immediately began to check out my unit. He knew right away that my computer was not working right because this unit was out dated. …

Rachelle was welcoming and helpful taking in my computer concerns and answering my many questions in person and via phone. After the latest Windows 10 update my computer had come to a crawl and I was not able to access my programs. It was …

Friendly Computers . . . they're the best. You have a problem and they are there to help you get back to working order. With this issue, they were able to come to the house the same day I called to report my problem. All the employees …

Shea was excellent! He was very knowledgeable in his field. He went above and beyond to provide astounding service. He explained every process in great detail. Everything I needed to know was explained several times until I thoroughly …